Professional Workforce Solutions Across Indonesia

PT Mitra Andal ProfesionalProfessional Workforce Ready in 3–5 Working Days

PT Mitra Andal Profesional (MAPPRO) supplies security guards, cleaning staff, drivers, industrial, mining & geothermal manpower, logistics, retail, office and digital staff to clients throughout Indonesia.

100+
Active Clients
500+
Workers Deployed
3–5
Days to Deploy
100%
Social Security Covered
The PT Mitra Andal Profesional (MAPPRO) team in the office lobby

Our Vision

To be a leading outsourcing company in Indonesia with transparent governance and global standards.

500+

Workers deployed

100%

Legal & insured

About MAPPRO

PT Mitra Andal Profesional: A Trusted Workforce Partner for Growing Businesses

PT Mitra Andal Profesional (MAPPRO) is an Indonesian outsourcing and facility management company serving businesses nationwide, from offices, factories, warehouses and retail to energy, mining and geothermal projects.

Vacant positions hurt operations directly. That is why we commit to deploying job-ready candidates within 3–5 working days, in full compliance with Indonesian labor regulations.

Nationwide Coverage

Serving clients across Indonesia

Head Office

Gading Serpong, Tangerang, Banten

Professional Team

Led by experienced managers

10+ Industries

Including mining & geothermal

Our People in the Field

MAPPRO Personnel, Ready for Duty

Uniformed, trained, and deployed to match each industry.

MAPPRO personnel in Security

Security

Building & site security

MAPPRO personnel in Cleaning Service

Cleaning Service

Cleaning & facility care

MAPPRO personnel in Drivers

Drivers

Executive & operational drivers

MAPPRO personnel in Mining & Industrial

Mining & Industrial

Safe, HSE-compliant operations

MAPPRO personnel in Logistics & Warehouse

Logistics & Warehouse

Forklift operators & pickers

MAPPRO personnel in Admin & Back Office

Admin & Back Office

Administration & HR support

MAPPRO personnel in Live-Stream Hosts

Live-Stream Hosts

Live shopping & online sales

MAPPRO personnel in Hospitality

Hospitality

Bellboy, housekeeping, F&B

MAPPRO personnel in IT Support

IT Support

Networks, helpdesk, monitoring

MAPPRO personnel in Retail Promoters

Retail Promoters

In-store product promotion

Why MAPPRO

Why Choose MAPPRO?

The commitments that set us apart from ordinary outsourcing vendors

FAST

Job-Ready Candidates in 3–5 Days

From request to first working day in at most 5 working days after the service agreement is signed.

COMPLIANT

100% BPJS Coverage from Day One

Every worker is enrolled in BPJS Employment and Health insurance, with fixed-term contracts (PKWT) that follow Indonesian regulations.

GUARANTEED

Replacement within 5 Days

If a worker does not meet expectations, we replace them within 5 working days. It is written in the contract.

ACCOUNTABLE

GPS Attendance & Monthly Reports

GPS-verified digital attendance and a complete attendance report on the 1st of every month.

Licenses & Certifications

Licensed, Registered, and Internationally Certified

Full documentation is available for client audits and due diligence at any time.

Legal Documents

  • Security Services License (BUJP) from the Indonesian National Police HQ
  • Member of ABUJAPI (Indonesian Security Services Association)
  • Ministry of Law (AHU) Deed Approval
  • Business Identification Number (NIB)
  • Corporate Tax ID (NPWP)
  • SIUP-PJP Business License
  • Member of APSI
  • Registered with BPJS Employment

Certifications & Registrations

ISO 9001:2015

Quality Management System

ISO 14001:2015

Environmental Management System

ISO 45001:2018

Occupational Health & Safety

Geothermal Business Registration

Manpower supplier for geothermal projects

Download Company Profile (PDF)

Document numbers are listed in our Company Profile and can be verified.

Solutions by Sector

Manpower for Every Industry

Facilities, logistics, hospitality, offices, retail and digital operations. Tap a brochure to view it in full size.

MAPPRO — Workforce Solutions for Business
Workforce Solutions for Business
MAPPRO — Your Strategic Manpower Partner
Your Strategic Manpower Partner
MAPPRO — Integrated Facility Services
Integrated Facility Services
MAPPRO — Logistics & Transport
Logistics & Transport
MAPPRO — Hospitality & Facility Support
Hospitality & Facility Support
MAPPRO — Office & Back Office
Office & Back Office
MAPPRO — Retail & Digital Operations
Retail & Digital Operations
How We Work

How Does MAPPRO Work?

A simple process with professional results

  1. 1Day 1

    Consultation & Assessment

    We discuss positions, volume, location and timeline, at your office or by video call.

  2. 2Day 1–2

    Proposal & Agreement

    All-in pricing, a detailed budget, and signing of the service agreement. No hidden fees.

  3. 3Day 2–3

    Candidate Selection

    Police clearance (SKCK), medical check-up, skill assessment and interviews from our verified talent pool.

  4. 4Day 3–4

    Onboarding

    Induction on work culture and HSE. BPJS enrollment and fixed-term contracts prepared per regulations.

  5. 5Day 4–5

    Deployment & Monitoring

    Workers start on site. GPS attendance reports are sent on the 1st of every month.

PT Mitra Andal Profesional 4-step recruitment pipeline

4-Step Recruitment Pipeline

Screening, skill assessment, orientation & legal compliance, then deployment at the client site.

MAPPRO personnel training session

Ongoing Training

Personnel are trained on work culture, SOPs and skills before and during placement.

Industries

Industries We Serve

Mining & Geothermal

Energy & EPC

Manufacturing

Logistics & Warehousing

E-Commerce & Retail

Offices & Buildings

Hospitality & F&B

Property & Residential

Healthcare & Clinics

Distribution & FMCG

Case Study

35% Faster Recruitment in Manufacturing

From 5 weeks down to 3 weeks to fill skilled machine operator positions. Swipe to see the challenge, solution and results.

Kasus: pemotongan waktu rekrutmen 35% di sektor manufakturTantangan klien: rata-rata 5 minggu untuk mengisi posisi operator mesinSolusi terpadu MAPPRO: penyaringan kandidat dan basis data kandidatDampak operasional: waktu rekrutmen turun dari 5 menjadi 3 mingguSiap menjadi mitra strategis operasional Anda
Social Proof

What Our Clients Say

“MAPPRO is truly fast. We needed 5 security guards at short notice, and within 4 days workers were ready to start. BPJS was active right away too.”

HR Manager

Manufacturing Company, Tangerang

“Their monthly GPS reports really help us monitor attendance. No more arguments with the vendor about attendance.”

General Manager

3-Star Hotel, BSD

“Eight months into the partnership, no serious issues. If a worker has problems, they are replaced within 2–3 days.”

Operations Director

Logistics Company, Cipondoh

4.9/5

Satisfaction Rating

100+

Active Clients

95%

Contract Renewal Rate

FAQ

Frequently Asked Questions

On average 3–5 working days after the agreement is signed. For large volumes (more than 20 people) or remote sites such as mines, timing is agreed during consultation.

Yes. We serve clients throughout Indonesia, including mining, energy and geothermal projects outside Java.

Yes. Every MAPPRO worker is enrolled in BPJS Employment and Health insurance, and the cost is included in our billing rate.

Yes. We replace workers within 5 working days, as written in the service agreement.

Yes. MAPPRO holds a BUJP security services license from the Indonesian National Police HQ and is a member of ABUJAPI. Legal documents are available for due diligence.

We use a GPS-based digital attendance app. A full attendance report is sent to clients on the 1st of every month.

Full outsourcing, project-based placement, specific manpower supply, and integrated facility management (security, cleaning and technicians under one contract).

Contact us via WhatsApp or email. We send our rate card and a budget proposal within 24 hours.

Contact

Ready to Work Together?

Contact us for a free consultation and a quotation within 24 hours.

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